Privacy Policy
Introduction
Welcome to our website. We are a spiritually driven organization dedicated to sourcing, testing, and delivering genuine Rudraksha to devotees, meditators, and spiritual seekers worldwide. Your privacy is extremely important to us, and we are committed to protecting the personal information you share while visiting our website or purchasing our sacred products. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website and services.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. We encourage you to read this policy carefully to understand how your personal data is handled with transparency, respect, and responsibility.
Information We Collect
We may collect different types of information to provide you with a smooth, secure, and spiritually aligned shopping experience. The information we collect includes:
Personal Information
When you place an order, contact us, or fill out any form on our website, we may collect:
Full Name
Email Address
Phone Number
Shipping and Billing Address
Payment Details (processed securely via payment gateways)
This information helps us process orders, provide customer support, and deliver authentic Rudraksha beads safely to your location.
Non-Personal Information
We may also collect non-personal information automatically such as:
Browser type
Device information
IP address
Pages visited on our website
Time spent on pages
This data helps us improve our website performance and user experience.
How We Use Your Information
We use the collected information with sincerity and responsibility to ensure a seamless and spiritually respectful experience. Your information may be used for the following purposes:
To process and deliver your orders
To provide spiritual guidance and product support
To respond to inquiries and customer service requests
To improve website functionality and user experience
To send order updates, confirmations, and important notifications
To maintain transparency in transactions and communication
We do not use your information for any unethical or misleading purposes. Our mission is rooted in honesty, authenticity, and spiritual integrity.
Authenticity, Trust, and Ethical Commitment
As an organization focused on sacred Rudraksha sourcing from Nepal, Indonesia, and India, we uphold strict ethical standards not only in product authenticity but also in data protection. Just as we ensure every Rudraksha bead is genuine, natural, and tested, we also ensure that your personal information is handled with care, confidentiality, and security.
Your trust is sacred to us, and we treat your personal data with the same respect as the spiritual products we deliver.
Data Protection and Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. These measures include:
Secure server environments
Encrypted communication (SSL security)
Limited access to sensitive data
Regular monitoring and security checks
While we strive to use commercially acceptable means to protect your data, no online system is 100% secure. Therefore, we encourage users to share information responsibly and securely.
Sharing of Information
We value your privacy and do not sell, rent, or trade your personal information to third parties. Your information may only be shared under the following circumstances:
With trusted delivery partners for order fulfillment
With secure payment gateways for transaction processing
When required by law or legal authorities
All third-party service providers we work with are expected to maintain confidentiality and data protection standards aligned with our privacy values.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. Cookies help us:
Understand visitor behavior
Improve website performance
Provide a personalized browsing experience
You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain functionalities of the website.
Communication and Emails
When you contact us via email or phone, we may store your communication details to respond effectively and provide spiritual guidance related to Rudraksha selection and authenticity. We may also send:
Order confirmations
Shipping updates
Important service-related notifications
We do not send spam emails or unnecessary promotional messages. All communication is kept relevant, respectful, and purposeful.
International Users and Worldwide Delivery
As we provide worldwide delivery of certified and tested Rudraksha, your information may be processed and transferred across regions to ensure successful order fulfillment. Regardless of your location, we ensure that your data is handled securely and in compliance with applicable privacy standards.
Data Retention Policy
We retain your personal information only for as long as necessary to:
Fulfill your orders
Provide customer support
Comply with legal and regulatory obligations
Maintain internal records for transparency
Once the information is no longer required, we ensure it is safely deleted or securely stored.
Your Rights and Choices
You have full rights regarding your personal information. You may:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Opt out of non-essential communications
To exercise these rights, you can contact us using the details provided in the Contact Information section below.
Third-Party Links
Our website may contain links to external websites for informational or spiritual purposes. Please note that we are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before sharing any personal information.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If any such information is identified, we will take immediate steps to remove it from our records.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. Any updates will be posted on this page with a revised effective date. We encourage users to review this page periodically to stay informed about how we protect their information.
Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you may contact us:
Phone: +91 99718 65005
Email: ruchienterprises08@gmail.com
Address: WZ-136, Street No. 43, A-Block, Arya Samaj Road, Uttam Nagar, Delhi, India – 110059